Achieve ISO 9001 certification for your business
Get a significant competitive edge over your rivals by meeting and exceeding customer expectations
ISO 9001 – Quality Management System
ISO 9001 is the internationally recognised standard developed to help businesses from any industry or sector demonstrate a commitment to quality and excellence in customer service. Thousands of businesses in over 100 countries have already adopted it.
Certification by a third party demonstrates that whatever your product or service is, it is delivered in a manner that assures quality.
It is suitable for all types of organisations from sole traders to Plcs who want to demonstrate that they are a “quality focused organisation”.
What are the benefits of ISO 9001?
Many major organisations such as local authorities, health authorities, reputable large companies, charities etc. insist on a company having ISO 9001 certification in order to achieve “preferred supplier” status, or simply to qualify to tender for their business.
- Increases preferred supplier or tendering success
- Competitive advantage over those without ISO certification
- Improves the delivery of customer value in products and services
- Helps maintain productive relationships with all stakeholders
- Reduces risks when making decisions and product liability risks
- Creates a continual improvement culture
- Staff engagement increases workforce motivation and efficiency
- Retention of customers – improved customer satisfaction
- Noticeable improvements in business performance
- Improved internal communication
Plan, Do, Check, Act model
The plan, do check, act model is common to most standards and consists of:
PLAN – establish the objectives and processes necessary to deliver results in accordance with customer requirements and the organisation’s policies.
DO – implement the processes.
CHECK – monitor and measure processes and product against policies, objectives and requirements and report results.
ACT – take actions to continually improve process performance.